We build the operational backbone of hospitality brands ✦
Who we help
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Built for every critical stage of hospitality growth
Starting
You are preparing to open a new restaurant, café, hotel, catering concept or hospitality location and need the right operational foundation from the beginning.
Growing
Your business is becoming busier, but recurring mistakes, unclear responsibilities, rising costs and daily firefighting are limiting performance.
Scaling
You are planning another location or concept and need repeatable processes, stronger management systems and greater operational control before expanding.
Different stages. One requirement: operations that work without constant owner intervention.
Problems and outcomes
Where is your business losing time and money?
Operational problems often appear as:
- High food, labour or waste costs
- Repeated mistakes and inconsistent service
- Unclear roles and weak accountability
- Managers constantly solving the same problems
- Processes that are documented but not followed
- A business that still depends heavily on the owner
We identify what is causing the problem and implement the changes directly into daily operations.
The result is greater operational control, stronger margins, more consistent performance and a business that is better prepared to grow.
How we help
From operational problem to daily execution
Assess & Design
We examine how your business operates in practice, including workflows, costs, responsibilities, communication, leadership and recurring problems.
Build & Implement
We create practical systems for your location, team and growth stage, including workflows, SOPs, checklists, role structures and performance controls, so they are understood, adopted and used consistently by the team.
Refine with feedback
We review performance, gather feedback, observe outcomes, and refine processes accordingly. When systems are working consistently without constant intervention, stabilization begins.
Powered by the SMART-OPS™ Framework: Structure, Measure, Align, Run and Test.
Operational experience, not advice from the sidelines
I am Anne Lacanaria, hospitality operations consultant and founder of The Operations Studio.
My work is grounded in managing live hospitality operations, leading teams, improving workflows and translating strategy into practical daily execution.
I created The Operations Studio to help horeca founders move beyond temporary fixes and build operations that are structured, commercially aware and ready for sustainable growth.
FAQs
Frequently Asked Questions?
The Operations Studio helps restaurants, cafés, and hospitality brands improve efficiency, structure, and profitability by designing and implementing operational systems. At the Operations Studio, this includes operational diagnosis, workflow design, team alignment, and system implementation during live service. This ensures consistent performance, reduced chaos, and scalable growth for hospitality businesses.
Operational systems create clarity in roles, workflows, and communication, allowing teams to perform consistently without constant supervision. This improves service quality, reduces operational errors, and increases profitability. Structured systems also help hospitality businesses scale faster and operate efficiently during busy service periods.
The Operations Studio works with hospitality startups, growing restaurant concepts, and established horeca businesses in the Netherlands that want to move from reactive management to structured, scalable operations. Their services are especially valuable for founders who want operational clarity, stronger team performance, and sustainable business growth.
The Operations Studio uses a structured approach that includes operational diagnosis, system design, live implementation during service, staff training, and ongoing optimization. Systems are tested and refined in real service environments to ensure they work practically, not just theoretically.
Working with an operations implementation partner can improve team performance, service consistency, operational clarity, and overall efficiency. Businesses often experience reduced stress for leadership, smoother daily operations, and stronger foundations for scaling multiple locations or concepts.
Planning to open, improve or scale your hospitality business?
Let’s identify what your operations need now and whether The Operations Studio is the right implementation partner for your next stage.
No obligation. A focused conversation about your business, current challenges and operational priorities.