The Operations Studio ✦
About me
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I help hospitality owners turn operational pressure into a business that works
I’m Anne Lacanaria, hospitality operations consultant and founder of The Operations Studio.
I work with horeca founders and business owners who are opening, growing or preparing to scale, but need more structure, control and consistency in their daily operations.
I help identify where time and money are being lost, then work with the team to implement practical systems that improve performance and support sustainable growth.
How I work
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I understand the reality behind the business
I have managed live hospitality operations, led teams, controlled budgets and implemented the processes needed to keep service running every day.
I understand what happens when the owner becomes the solution to every problem, managers spend their time firefighting and important processes depend on individual employees.
My role is to bring clarity, structure and accountability without making the operation unnecessarily complicated.
I do more than give advice
I work as an implementation partner. That means I do not simply tell you what should change and leave you with another report. I help turn the recommendations into practical workflows, responsibilities, SOPs, checklists and management routines that your team can actually use.
My work has contributed to measurable improvements and 180 degrees operational turnarounds, which includes reducing food waste, creating annual savings, workforce efficiency, client satisfaction and increased profitability.
You focus on growing the business. I help strengthen what is happening behind it.
Whether you are opening a new concept, trying to understand where profit is being lost or preparing for another location, I help build operations that are less dependent on you and better prepared for growth.